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EmergenciesLost keysIf you lose your keys you should immediately inform UAC. Change of lock and keysThe lock/s will be changed if keys are lost. The cost for the change of lock/s and keys varies between accommodation areas, from SEK 1500 - SEK 5300. LocksmithIf you have lost your keys and need to get into your apartment outside our office hours, you can call an emergency locksmith who can open for you. The costs for the locksmith (and temporary lock) are paid by the tenant. Locksmith: Södermalms Lås AB, phone 08- 08-640 65 00 (approximate cost SEK 1000 plus a SEK 500 fee for change of the lock). Please note that even if the locksmith has installed a temporary lock, it will have to be replaced with a regular lock by the landlord and the costs will be charged to the tenant.
Plumbing, heating, sanitary, elevator and garage door problems after office hours:The on-call service after office hours must only be contacted for problems that risk to cause damage to property or person if they are not taken care of immediately. When there is no immediate danger, you should wait and contact UAC during office hours. Costs for consulting emergency service for non-urgent issues will be charged to the tenant.
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SOS Emergency phone 112 In case of fire or if anything else happens which means that an ambulance, the police or the fire-brigade needs to be called out please dial 112 for SOS Emergency.
Emergency Social Services Socialjour Stockholm 08-508 40 000 Police www.polisen.se For police matters that are not urgent phone 114 14.
Student Health Service Studenthälsan Karolinska Institutet 08-524 835 61 Studenthälsan i Stockholm 08-674 77 00 Feelgood Studenthälsan för KTH 08-676 82 33
Medical Service Advice (nurse) Vårdguiden 08-320 100 (round the clock)
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University Accommodation Center AB, Fogdevreten 2A, SE-171 65 Solna, Sweden, Phone: +46-8-524 821 90, Fax: +46-8-524 821 91, Mail: info@uac.se